Privacy Policy

At Gaudium.AI, accessible from https://gaudium.ai/, one of our priorities is the privacy of our visitors. This Privacy Policy explains the types of information that are collected and recorded by Gaudium.AI and how we use it. By using or accessing Gaudium.AI' s products, services, desktop and mobile applications, or websites (collectively, the "Services") in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby accept that we will collect, use, and share your information in the following ways.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. What This Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

2. Changes to This Privacy Policy

We’re constantly trying to improve our Services so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on Gaudium.AI website, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

3. How We Collect Personal Data

We collect Personal Data about you from:

  • You, when you provide such information directly to us
  • Automatic sources, such as cookies, when you use our Services
  • Third parties such as our service providers (e.g., analytics providers) or other networks (such as if you log in to the Services using your Gmail credentials)
4. Information We Collect

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

In connection with your use of the Services, we will collect the following categories of information:

  • Profile or contact data: name, email, phone number, address, job title, etc.
  • Payment info: payment details, bank info, billing info
  • Commercial data: purchase history, habits, interests and preferences
  • Web analytics: browsing history, device usage, etc.
  • Other information you choose to provide
5. How We Use Your Information

We use the information we collect in various ways, including:

  • To meet or fulfill the reason you provided the information to us.
  • To communicate with you about the Services, including Service announcements, updates or offers.
  • To provide support and assistance for the Services.
  • To create and manage your account or other user profiles.
  • To personalize website content and communications based on your preferences
  • To process orders or other transactions.
  • To respond to user inquiries and fulfill user requests.
  • To improve and develop the Services, including testing, research, analysis and product development.
  • To protect against or deter fraudulent, illegal or harmful actions and maintain the safety, security and integrity of our Services.
  • To comply with our legal or contractual obligations, resolve disputes, and enforce our Terms of Use.
  • To respond to law enforcement requests and as required by applicable law, court order or governmental regulations.
  • For any other business purpose stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).
6. How We Share Information

We disclose your Personal Data to service providers and other parties for the following business purposes:

  • Auditing related to a current interaction and concurrent transactions.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity.
  • Debugging to identify and repair errors that impair existing intended functionality.
  • Short-term, transient use of Personal Data that is not used by another party to build a consumer profile or otherwise alter your consumer experience outside the current interaction.
  • Performing services on our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
  • Undertaking internal research for technological development and demonstration.
  • Undertaking activities to verify or maintain the quality or safety of a service or device that we own, manufacture, was manufactured for us, or control.

Our service providers may include:

  • Payment processors
  • Security and fraud prevention consultants
  • Hosting and other technology and communications providers
  • Analytics providers
  • Staff augmentation and contract personnel

We may also transfer Personal Data to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part).

7. How We Protect and Retain Personal Data

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. For example, the Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive Personal Data you provide to us. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the privacy of your account and other Personal Data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot guarantee the complete security of any Personal Data you share with us, and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form, but not in a way that would identify you personally.

8. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to request the following:

  • That we provide information about the categories and specific pieces of Personal Data that we have collected about you, the categories of sources from whom we collect Personal Data, our business and commercial purposes for processing your Personal Data and the categories of third parties with whom we have shared your Personal Data.
  • Deletion of any Personal Data we have collected about you (subject to certain exceptions).
  • To opt-out of sales of your Personal Data.
  • Note that we do not sell Personal Data at this time and have not sold Personal Data during the past 12 months.

If you would like to exercise any of these rights, please email us at contact@gaudium.ai. If you make a request, we will do our best to follow up with you within 45 days.

We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may have different tiers of Services as allowed by applicable data protection laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.

9. Children's Information

Gaudium.AI does not knowingly collect any Personal Data from children under the age of 16. If you think that a child may have provided this kind of information to us, we strongly encourage you to email us at contact@gaudium.ai and we will make our best efforts to promptly remove such information from our records.

10. Questions? Please Get In Touch

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, your choices and rights regarding such use, please do not hesitate to contact us at:

  • contact@gaudium.ai
  • (610) 442-7895
  • 1275 Glenlivet Drive, Suite 100, Allentown, PA 18106
  • www.gaudium.ai